Customer-winning copy needs a process

Being a great writer isn’t enough. Copywriting needs laser-like focus. You need to know where your audience’s heads are at, their pain points, what they really want... and of course – how to show them that your products/services offer the transformation they want.

This is the copywriting process I follow to make that happen…

  1. BRIEF ME

Visit my contact page to complete my short project questionnaire form. I’ll review it and send you an email with a link to book a Discovery Call if we look like a good match.

2. Discovery call

We’ll jump on Zoom to talk about:

  • Your project.

  • Project research (market research, tone of voice, SEO keywords, etc.).

  • My services.

  • Copy deliverable format (how you would like your copy delivered: Google Docs, wireframes, website prototype.).

  • My copy revisions process.

  • Project timelines.

  • Anything else you’d like to talk about.

3. Research + company Insights review

Research plays a huge part in copywriting. I offer project research as a service or we can use your research if you already have it good to go. 

Please send me the following for review (if you have them):

  • Competitor, tone of voice, and SEO keyword research.

  • Company positioning, tone of voice, branding docs, etc.

  • Anything else you feel is relevant to your project.

I will review them and follow up with my proposal.

  • Your project.

  • Project research (market research, tone of voice, SEO keywords, etc.).

  • My services.

  • Copy deliverable format (how you would like your copy delivered: Google Docs, wireframes, website prototype.).

  • My copy revisions process.

  • Project timelines.

  • Anything else you’d like to talk about.

4. Proposal

I’ll send you a short ‘n‘ sweet proposal to review, which will include:

  • Project objectives.

  • A list of deliverables.

  • Project timeline.

  • A link to book your Kickoff Call (if required).

  • Your contract and invoices.

50% of payment is required upfront to proceed and the remaining 50% is paid on project completion.

Alternatively, we can work on a milestone basis where each milestone is paid for upfront. (Better suited for big projects.)

5. Kickoff call

We’ll catch up to run through the essentials so I can start writing your copy.

Call agenda:

  • Review your audience insights report and your project questionnaire.

  • Complete brand Tone of Voice workshop.

  • Fine-tune your tone of voice, ready for your first draft.

Note: Kickoff Calls aren’t always required, and the call agenda may look different based on the project’s scope.

6. Copy delivered

I will send you an email featuring:

  • Your copy in your preferred format
    (Google Doc, PDF, or prototype).

  • Your brand Tone of Voice guidelines.

  • Loom walkthrough video.

7. Revisions

I include 2 rounds of revisions per milestone. Use Google Drive’s comment feature to highlight any copy you’d like me to edit or we can jump on a Zoom to talk about it.

Email me once you and your team have finished leaving comments and I’ll make a round of revisions.

(Revisions must be in line with the scope agreed in the contract.)

8. Good to go!

Once you’re happy with the copy and the remaining 50% of the invoice is paid, the copy is all yours to publish.

There’s also an option to book a Project Review call to go over the work we’ve done.

Got a project in the pipeline?